Knowledge Base


Billing & Credits

YES. Your payment card details are very safe with Aypex Cloud. Keeping your card details on file with Aypex Cloud is very convenient as your services can be renewed automatically when you have enabled the feature. Thus, you can avoid the inconvenience of service interruption should your service term expire. Our Credit Card payments are processed by a global leader in online payment processing that is worth over 9 Billion US Dollars. Thanks to a nifty technology called tokenization, we do not keep your card details on our servers. No Aypex Cloud staff or executive has access to your full card details. We only store a hash that only the payment gateway can decrypt. The server storing the hash is super-protected with access tightly controlled.
If you have further questions, please open a ticket with our support team who can assist you
Yes, you can pay your fees through bank transfer to Aypex Cloud bank account. Send payment details for confirmation. And your service will be procesed.
If you have further questions, please open a ticket with our support team who can assist you
There are 2(two) funding methods you can use for payments on your Aypex cloud account which are namely;
  • Wallet funding Method : Credit your account to make payment for services.
  • Direct Payment : Pay through our online payment gateway portal or through bank tranfer to Aypex cloud bank account
If you have further questions, please open a ticket with our support team who can assist you
There are 3(three) payments methods you can use for payments on your Aypex cloud account which are namely;
  • Wallet payment Method :This payment method allows you to use the money credited to your account to make payment for services. This payment method also qualifies you for special discounts & offers and makes payment for services easier. The more you credit your account the higher your discounts
  • Online payment : You can make paymentss for services through our onlie payment portal. Don't worry, your card details are safe as the payment is handle directly through the payment(paystack) portal gateway
  • Bank Transfer : Payments can also be made through bank transfer to Aypex cloud bamk account. Then send payment details for confirmation.
If you have further questions, please open a ticket with our support team who can assist you
Yes, we do. periodically you get the chance to purchase any of our services at discounted rates, promos, bonuses and special offers are also given out too ( View our Terms & Conditions).
If you have further questions, please open a ticket with our support team who can assist you

Cloud & Servers

Aypex cloud has a reliable uptime percentage of 99.9%, this is why we have a lot of good reviews and testimonials about our services. A lot of work has gone into building our server architecture, security and hardening to make sure our clients enjoy their services with us.
If you have further questions, please open a ticket with our support team who can assist you
Yes we do. Our VestaCP is free for all cloud hosting if you needed, while cPanel come at an additional price, which can be paid monthly or yearly.
If you have further questions, please open a ticket with our support team who can assist you.
Yes. There are two kinds of backups we offer: snapshots and backups. Snapshots can be done at any time, while automated backups run every couple of days.
If you have further questions, please open a ticket with our support team who can assist you.
In order to upgrade your cloud hosting account, please send a mail to support@aypex.net in order to help you with this.
If you have further questions, please open a ticket with our support team who can assist you.
In order to upgrade your cloud hosting account, please send a mail to support@aypex.net in order to help you with this.
If you have further questions, please open a ticket with our support team who can assist you.

Domain Services

You can host up to (10)ten domain name depending on your hosting account plan. On lite plan, you are allowed to host 1 addon domain, on flex plan you are allowed to host 3 addon domain, on the edge plan you are allowed to host 5 addon domain, while on the peak plan you are allowed to host up to 10 addon domains
If you have further questions, please open a ticket with our support team who can assist you.
Yes sub-domains are allowed and just like domains there are limited number of sub-domain you can have depending on the type of hosting plan you are on.
If you have further questions, please open a ticket with our support team who can assist you.
Yes sub-domains are allowed and just like domains there are limited number of sub-domain you can have depending on the type of hosting plan you are on.
If you have further questions, please open a ticket with our support team who can assist you.
Yes your domain transferrable. you just have to fill the domain transfer form and your domain can be ready to be transfered
If you have further questions, please open a ticket with our support team who can assist you.
If the domain is a .ng domain, it would take about 24 hours to complete the transfer after the order has been activated. If the domain is a non .ng domain however (e.g. .com), it would take about 5 calendar days to complete the transfer once the authorization link that is sent to the admin contact of the domain has been clicked.
If you have further questions, please open a ticket with our support team who can assist you.

Shared Hosting

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam eros nibh, viverra a dui a, gravida varius velit. Nunc vel tempor nisi. Aenean id pellentesque mi, non placerat mi. Integer luctus accumsan tellus. Vivamus quis elit sit amet nibh lacinia suscipit eu quis purus. Vivamus tristique est non ipsum dapibus lacinia sed nec metus.
Example: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam eros nibh, viverra a dui a, gravida varius velit. Nunc vel tempor nisi.
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.
Example: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam eros nibh, viverra a dui a, gravida varius velit. Nunc vel tempor nisi.
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.
Example: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam eros nibh, viverra a dui a, gravida varius velit. Nunc vel tempor nisi.
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.
Example: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam eros nibh, viverra a dui a, gravida varius velit. Nunc vel tempor nisi.
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.
Example: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam eros nibh, viverra a dui a, gravida varius velit. Nunc vel tempor nisi.